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VATSIM events page


Matthew Kemp
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Matthew Kemp
Posted
Posted

Hello,

I have noticed an error on the VATSIM events page. The headings for the events are out by one day.

  • For the events starting today, the heading says "Started Yesterday"
  • For the events starting tomorrow it says, "Today"
  • "Tomorrow" is the heading for the day after tomorrow.

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Thanks,
Matt

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Trevor Hannant
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Posted (edited)

Doesn't seem to be getting any attraction from the web team - no idea what the actual reporting method for something like this is either so until someone pops their head above the parapet, it's not likely going to be looked at

Edited by Trevor Hannant

Trevor Hannant

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Don Desfosse
Posted
Posted

Open a ticket with the Technology Department at support.vatsim.net

 

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Don Desfosse
Vice President, Operations

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Andrew McCabe
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Posted

Ticket created 

  • Like 1

944416

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Andrey Rioja
Posted
Posted
On 11/2/2022 at 12:52 PM, Don Desfosse said:

Open a ticket with the Technology Department at support.vatsim.net

 

How many days does it take to answer the tickets? Does anyone review them in this area of the Technology Department? I ask why I have a ticket and no one has looked at it yet.

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Don Desfosse
Posted
Posted

The average response rate from the Technology Department is 4 days.  Your issue was resolved in one day.  Your forum post above was created after your issue had been solved, but I see that you subsequently noted that it had in fact been resolved and noted that on the ticket.

 

Don Desfosse
Vice President, Operations

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