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Two problems: Don't know the vPilot server address and Member - Getting Started section is 404


Simon Pope
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Simon Pope
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Hi. I'm a new member and I am having problems getting started. 

  1. I don't know the correct server IP/FQDN to connect on in vPilot. I can't seem to find it anywhere. Which brings me to the second problem...
  2. When I click on the Members->Getting Started (https://vatsim.net/pilots/getting-started/) it returns a 404 error. My assumption was that after I completed the orientation exam (I have), that I would find the information I need there.

Help, please?

Thanks and Happy Holidays!

Edited by Simon Pope
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Simon Pope
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OK, so I was using the wrong client (there are like 6 different vPilot shortcuts one can press, and I chose poorly), so Problem #1 is solved.

Problem #2 is still outstanding though.

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Don Desfosse
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Hello, Simon,

1. When you say "there are like 6 different vPilot shortcuts one can press", can you tell us where you are seeing that?  

From the Getting Started page (which I acknowledge you tried via my.vatsim.net and found a bad link - sorry!) at Home > Documentation > Getting Started the second section speaks to choosing a pilot client.  It further links you to the Approved Software page, where only one link exists for vPilot.

That said, I'd love to know where the "like 6 different vPilot shortcuts" are so we can get that cleaned up.

 

2. Thanks for pointing out the bad link.  I see where you found it -- on my.vatsim.net -- I will have the tech guys fix that.

The correct link is https://vatsim.net/docs/basics/getting-started
which can be found off the VATSIM Home page Home > Documentation > Getting Started

Link fix request sent to the my.vatsim dev team.  Let's see if I get the fix as my Christmas present from them 🙂

 

Let us know on #1, thanks for asking the question, thanks for helping us get better, and all the best for safe, healthy and happy holidays!

Don Desfosse
Vice President, Operations

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Simon Pope
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Thanks Dan!

The vPilot shortcuts just install in the start menu (windows) thus (see attachment). Thank you for your help! Happy Holidays!

image.png

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Simon Pope
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Ah, I think I see how you misunderstood me, and I you ... the six (ten?) links for vPilot are not ones from VATSIM, they are the shortcuts installed in Windows when you install vPilot.

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Don Desfosse
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Gotcha.  Yep, that's described in the vPilot documentation.  For a standard (non-networked) user, you'd simply use the plain old vPilot application.  But it looks like you've figured that out.  Welcome aboard!

Don Desfosse
Vice President, Operations

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Simon Pope
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Thanks Dan

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Don Desfosse
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Any time, Samon 😉

  • Haha 1

Don Desfosse
Vice President, Operations

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