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Taken P0 Exam, yet Vatsim will not allow me to connect.


Scotty Stout
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Scotty Stout
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Posted

Hello,

I set my account up a couple of years ago and I am back now that I have time to fly. When attempting to connect today, the system said that I have not taken the P0 exam, however, I have and it shows on my dashboard. Can someone assist? Thanks!

 

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Don Desfosse
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The system shows that you have the P0 rating and your account was set active 30 Jan 2023, 16:42 UTC.  Maybe try again?  If not working, please post the actual message.  If the error message still says anything about not having the P0 rating, suggest you open a support ticket with Technology at support.vatsim.net

Don Desfosse
Vice President, Operations

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Scotty Stout
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Don, 

Thank you for getting back to me so quickly. Attached is the message. Since I am still receiving it, I plan on contacting support. Thanks!

Vatsim Not Working.png

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Don Desfosse
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Darn, I was hoping it was just timing and you'd report back that you were all set.  Yep, that's the best path forward.  There was some server maintenance going on last night.  I can only imagine something got goofed up.  Sorry for the trouble and thanks for your patience.  Unfortunately, I don't have the right kind of magic wand to fix this one.  From what I can see, your account should work just fine.  Not sure what the issue is.  I'll also poke them and ask them to jump on it.

Don Desfosse
Vice President, Operations

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Don Desfosse
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Ah, now I think I see the issue.  I'll send you an email.

Don Desfosse
Vice President, Operations

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