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Known Issue, How Do I Fix It?


Michael Degroat 1012187
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Ok, sorry I deleted this when I figured it out. Here is what it said...

 

I have been having trouble with VRC recently, and found that I wasn't the only one. Known Issues says:

 

Bottom line of radio history area will not appear

 

Apparently this issue happens quite frequently with Intel graphics hardware, especially on laptops. It may occur with other types of video cards as well. The solution that has worked for every known case has been to turn your "hardware acceleration" setting down in the video driver settings. You should not have to turn it all the way down, perhaps just halfway. Experiment to see what works.

 

Missing borders and data in button bar and/or radio history

 

This is the same problem as the one above where the bottom line of the radio history area does not appear until a new message comes in.

 

I'm experiencing both problems, and am running an Intel Laptop. How do I turn down acceleration? Thanks!

 

EDIT I figured out how to do it by going to Display Properties > Settings tab > Advanced button > Troubleshoot tab. Thanks anyway!

Edited by Guest

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(='.'=) Michael DeGroat

(")_(") AAL914

BUNNY

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  • 7 months later...

Hey, I'm having the same problem again! This time with a different (new) computer. Same stuff - bottom line of the text doesn't appear, missing boarders, etc. I've gone to Display Properties, clicked on the Advanced button, then the Troubleshoot tab... went to click on the Change Settings button, but it is grayed over, and underneath it, it says... "Your current display driver does not allow changes to be made to hardware acceleration settings."

 

Is there another fix? Or do I need to try another client..? Thanks for any/all help!

 

(Computer has Vista and Intel Processor)

(\__/)

(='.'=) Michael DeGroat

(")_(") AAL914

BUNNY

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Many Vista drivers don't allow you to change the setting, which is unfortunate. I don't know of a fix, as I don't have Vista and thus VRC is not officially supported on Vista. There are many people using VRC on Vista, though.

 

Does the new computer use an Intel graphics card? (Either built into the motherboard or separate.)

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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