craig workman 929129 Posted December 18, 2008 at 09:08 PM Posted December 18, 2008 at 09:08 PM Having recently getting a new system due to my old hard drive failing I have re-installed everything etc. Everything run's fine etc. however in Flightsim when I try to connect using SB4 it either only connect so that I can see ATC but no aircraft and it doesnt get rid of my default AI aircraft or doesnt connect at all. A few times it has given an error along the lines of it has connected me to the air traffic control network but in order to see other aircraft I would ahve to connect manually within flightsim. The one time I have managed to get SB4 to connect I did have to do it manually through the multiplayer options on FS and when I ahd connected I had the VIP cessna model following me as it seemed as if I was connected to the session and had reconnected, if that makes sense. As well as my problems trying to connect with SB I have also tried to install FSinn both the 1.2 version and the 1.3 version when they ahve started they don't allow Fwinn to join the session meaning I can't connect to vatsim, however playing about with it I realised that I could allow Fwinn to join the session through the multiplayer in flightsim. Once I had that I tried to connect to vatsim and it seemed to do so however I still couldn't see any aircraft and on the plane list you have in FSinn it was as if they were not keeping any connections with any of the aircraft in the list. If i just try to connect either of them normally as I used to on my old system ti gives me the box saying fligthsim connecting to multiplayer via lobby and then that either just stays their without connecting anything and eventually crashes to desktop or it seems as if it connect then when you do it doesn't connect to the network you get no ATC or any other aircraft. My new system is as follows: Intel® Pentium® Dual-Core E5200 processor (2.5GHz, 800MHz, 2MB cache) 3072MB 800MHz Dual Channel DDR2 SDRAM [2x1024 + 2x512] 256MB ATI® Radeon™ HD 3650 graphics card 320GB (7200rpm) SATA Hard Drive Windows Vista™ Home Premium with Service Pack 1, 32-bit - English I also have AVG 8.0 however I did have Norton antivirus 2009 on and uninstalled it before putting AVG on as I thought norton may have been the cause of the problem, this doesnt seem to have helped. I have also been informed that on vista you often ahve to right click and run as admin for programmes such as SB and FS etc. I ahve tried this and tried re-installing both FSinn and SB as admin with no change in the way it is acting. any advice would be much appreciated. Craig Link to comment Share on other sites More sharing options...
Brian Fuller 973577 Posted December 19, 2008 at 12:23 AM Posted December 19, 2008 at 12:23 AM Did you follow both of those program's instructions in regards to your Firewall and/or Router setup? Link to comment Share on other sites More sharing options...
craig workman 929129 Posted December 19, 2008 at 12:57 PM Author Posted December 19, 2008 at 12:57 PM what instructions might they be? As far as I am aware they do not come with any instructions. and my router is a BThomehub not sure how to play about with it but everything should be default as it was with my last router and worked fine. I have established that with SB anyway it is something to do with the firewall however AVG just doesn't allow it at all even with the firewall off and im unsure how to turn or what to turn off within norton which I ahve re-nstalled. I tried connecting once I had un-installed AVG but before i re-installed Norton and it connected fine no problems. Craig Link to comment Share on other sites More sharing options...
Lennart Vedin Posted December 19, 2008 at 12:59 PM Posted December 19, 2008 at 12:59 PM I also have AVG 8.0 however I did have Norton antivirus 2009 on and uninstalled it before putting AVG on as I thought norton may have been the cause of the problem, this doesnt seem to have helped Did you try without antivirus. Norton has been reported and lately also AVG to prevent the local TCP/IP Multiplayer traffic to show VATSIM airplanes, in FS9 and earlier. My suggest to verify if antivirus is the issue: Make sure to have firewall active such as a router or Windows built in firewall, uninstall all the antivirus. If just connect to VATSIM without use web-browser it is safe without antivirus while firewall is absolute required. / Lennart Vedin / Link to comment Share on other sites More sharing options...
Norman Blackburn Posted December 19, 2008 at 12:59 PM Posted December 19, 2008 at 12:59 PM Craig, It would appear that since SB connected with neither AVG or Norton's installed that the AV software is / are at fault. I haven't moved over to AVG version 8 but hear that a build above a certain number (I think 215?) has the same issues as Norton. Norman Link to comment Share on other sites More sharing options...
Lennart Vedin Posted December 19, 2008 at 01:03 PM Posted December 19, 2008 at 01:03 PM Ok I now see your latest post. Yes antivirus typical have no user-setting to turn firewall off. Make sure you run FS in windowed mode, to see any antivirus message/prompt during connecting. / Lennart Vedin / Link to comment Share on other sites More sharing options...
craig workman 929129 Posted December 19, 2008 at 01:50 PM Author Posted December 19, 2008 at 01:50 PM nope no prompts, with norton it seems to be able to connect to the netwrok but I have to manually connect within FS to get rid of the AI aircraft and get other players but it only seems to give me 1 aircraft and I sometiems get a warning message saying connection not established or not all aircraft could joi nthe session. Craig Link to comment Share on other sites More sharing options...
Norman Blackburn Posted December 19, 2008 at 04:11 PM Posted December 19, 2008 at 04:11 PM Craig, Only seeing 1 aircraft is your AV basically letting the first one through and seeing others as potential attacks. As such it prevents further traffic from being displayed. Not being able to automatically connect to the system - guess what often does that too Norman Link to comment Share on other sites More sharing options...
Larry James 901346 Posted December 19, 2008 at 04:16 PM Posted December 19, 2008 at 04:16 PM what instructions might they be? As far as I am aware they do not come with any instructions. The instructions for FSInn is in the PRC. The first message in the FSInn Help forum is very specific. It's unlikely that you'd have problems with FSInn if you followed closely the instructions of the first message in the FSInn Help forum. It's likely that a user will have problems who doesn't. -- L. James -- L. D. James [email protected] www.apollo3.com/~ljames sticky: Not a regular post, but a special thread/message stuck to the top with special meaning… containing important forum information. For FSInn/VATSIM issues, please test the FSInn Installation sticky and linked FAQ. It really works! Link to comment Share on other sites More sharing options...
craig workman 929129 Posted December 19, 2008 at 06:17 PM Author Posted December 19, 2008 at 06:17 PM Larry that is how I set it up I have used FSinn before with no problems, I did un-install and re-install following the instructions on the FSinn help forum just too make sure it has made no difference to it what so ever. I can only [Mod - Happy Thoughts]ume it is all to do with AV software but there seems to be no way to cinfiguire that to allow certain connections etc and from what I have read on other forums AVG and Norton's customer support is not great when it coems to these thigns. Craig Link to comment Share on other sites More sharing options...
Brian Fuller 973577 Posted December 19, 2008 at 06:34 PM Posted December 19, 2008 at 06:34 PM I didn't see your reply to "have you tried it without any Anti Virus"? Link to comment Share on other sites More sharing options...
Larry James 901346 Posted December 19, 2008 at 06:36 PM Posted December 19, 2008 at 06:36 PM Larry that is how I set it up I have used FSinn before with no problems, I did un-install and re-install following the instructions on the FSinn help forum just too make sure it has made no difference to it what so ever. I can only [Mod - Happy Thoughts]ume it is all to do with AV software but there seems to be no way to cinfiguire that to allow certain connections etc and from what I have read on other forums AVG and Norton's customer support is not great when it coems to these thigns. Craig How are you doing, Craig. Reading your initial message it appears that you were missing the installation instructions. You make a reference to FSInn1.2. It’s written in bold red that the operating system you posted is not supported by FSInn1.2. Also, look at the FSInn/VATSIM FAQ on connecting issues, especially the one that refers to third party firewall/antivirus programs. With many of them there is only one way to disable them. It’s described in the FAQ. I would suggest that you make a reference to which steps you’ve done (using the wording of the Installation Sticky and the linked FSInn/VATSIM FAQ) to help us know better what you’re missing. Start out with the items that relates to the topic of your message (connection issues). Finally, will you sent me an image of the properties of your FSX.exe/FS9.exe from the compatibilities tab? http://www.apollo3.com/~ljames/upload -- L. James -- L. D. James [email protected] www.apollo3.com/~ljames sticky: Not a regular post, but a special thread/message stuck to the top with special meaning… containing important forum information. For FSInn/VATSIM issues, please test the FSInn Installation sticky and linked FAQ. It really works! Link to comment Share on other sites More sharing options...
craig workman 929129 Posted December 19, 2008 at 06:37 PM Author Posted December 19, 2008 at 06:37 PM I ahve and it did work but I dont really want to run my computer in an online enviroment without anti virus protection it has went so wrong in the past virus wise with other computers but as far as I can see AVG and Norton dont allow it and there is no way to configuire them to allow certain things as far as I can see. Craig Link to comment Share on other sites More sharing options...
Brian Fuller 973577 Posted December 19, 2008 at 06:39 PM Posted December 19, 2008 at 06:39 PM Just to clarify, do you know what a Anti Virus Program does, what a Firewall does and what NAT is as well as how a router works? Link to comment Share on other sites More sharing options...
Larry James 901346 Posted December 19, 2008 at 06:44 PM Posted December 19, 2008 at 06:44 PM I ahve and it did work but I dont really want to run my computer in an online enviroment without anti virus protection it has went so wrong in the past virus wise with other computers but as far as I can see AVG and Norton dont allow it and there is no way to configuire them to allow certain things as far as I can see. Craig You might have considered mentioning this in your initial message. It seems that you already know the culprit. In this case you should contact your Third Party Firewall/Antivirus support people to help you tame their product. You can’t expect us to figure out a way to by-p[Mod - Happy Thoughts] the blocks (figure out and publish a way to break into your computer)that you place on your computer. But again, maybe you can get the support people of your Firewall/Antivirus program to provide you with an unlock method. By the way, the FSInn/VATSIM FAQ in reference to third party firewall/antivirus advises against being completely unprotected and addresses that issue. -- L. James -- L. D. James [email protected] www.apollo3.com/~ljames sticky: Not a regular post, but a special thread/message stuck to the top with special meaning… containing important forum information. For FSInn/VATSIM issues, please test the FSInn Installation sticky and linked FAQ. It really works! Link to comment Share on other sites More sharing options...
craig workman 929129 Posted December 19, 2008 at 06:55 PM Author Posted December 19, 2008 at 06:55 PM what instructions might they be? As far as I am aware they do not come with any instructions. and my router is a BThomehub not sure how to play about with it but everything should be default as it was with my last router and worked fine. I have established that with SB anyway it is something to do with the firewall however AVG just doesn't allow it at all even with the firewall off and im unsure how to turn or what to turn off within norton which I ahve re-nstalled. I tried connecting once I had un-installed AVG but before i re-installed Norton and it connected fine no problems. Craig This was after my initial post Larry and it was in reference to SB not FSinn that still didnt work even with no AV software installed. I'm not expecting you to have the solutions however the parents are refusing to un-install Norton as they paid however much it was for a year and norton have not been helpful in the past with issues to do with their software in my experience. At the time of posting I was unaware of the cause and I was hoping someone else had encountered this problem as on all other forums their seemed to be nothing similar to my scenario other than a post about AVG and as norman mentioend a certain build or later had problems. Craig Link to comment Share on other sites More sharing options...
Larry James 901346 Posted December 20, 2008 at 03:01 AM Posted December 20, 2008 at 03:01 AM I'm not expecting you to have the solutions however the parents are refusing to un-install Norton as they paid however much it was for a year and norton have not been helpful in the past with issues to do with their software in my experience. I understand. Problem happen, even with Norton installed. But if you had a problem and Norton wasn’t installed, I understand how it would appear. By the way, I’m sure you’ve used the features to give full permission to the three FSInn modules referenced in the installation sticky? And personally, I used Norton for (along with most of my clients) for quite a few years. Some of my customers experienced problems in spite of the Norton protection. I’ve been with Avast for about a year. Avast has caught threats for both me and my clients that Norton missed… the free version. The performance of my computers are better since the switch to Avast. I’m sure I’ll upgrade to the pay version soon. -- L. James -- L. D. James [email protected] www.apollo3.com/~ljames sticky: Not a regular post, but a special thread/message stuck to the top with special meaning… containing important forum information. For FSInn/VATSIM issues, please test the FSInn Installation sticky and linked FAQ. It really works! Link to comment Share on other sites More sharing options...
Lennart Vedin Posted December 20, 2008 at 04:00 PM Posted December 20, 2008 at 04:00 PM I use following setup. One extra harddisk (a small 10000 RPM), install Windows and FS include FS-enviroment, no antivirus, only run FS/VATSIM. Only router firewall. Select desired harddisk on boot. I rearly scan the extra harddisk for virus, never got a virus on that disk since start 2004. / Lennart Vedin / Link to comment Share on other sites More sharing options...
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