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Vatspy problem -- error loading config


Clive Gulliver
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Clive Gulliver
Posted
Posted

Just in the last couple of days, when I try to launch Vatspy I get an error message: Error Loading Config - There is an errror in XML doc (0,0)

 

I have tried reinstalling Vatspy but it makes no difference. My Servinfo still works fine fortunately.

 

Anyone know how to fix this?

 

Thanks

 

Clive

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Norman Blackburn
Posted
Posted

Hi Clive,

 

Are you using a fresh download or one you have saved? VATSpy was updated in the last month to work with the new data server.

Norman

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Ross Carlson
Posted
Posted

Somehow your config file got corrupted. To fix, enter this into a windows explorer address bar:

 

%appdata%\VAT-Spy

 

Press enter, and it'll open the vatspy config folder. Then delete the file called VATSpyConfig.xml (you might not see the .xml extension)

 

Then restart VAT-Spy.

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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Clive Gulliver
Posted
Posted

That worked. Thanks a million. I think I will download the updated Vatspy as well, though.

 

From another satisfied customer.

 

Clive

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  • 1 year later...
Mark Tunkara 1152719
Posted
Posted

* 6 year Bump*

 

Thanks. Saved me as well.

pilot.ashx?ID=CXA261
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Ross Carlson
Posted
Posted
* 6 year Bump*

 

I think there's a cream for that ...

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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  • 1 month later...
Tom Solon
Posted
Posted

Had the same issue as well. This happened shortly after I ran CC cleaner and cleaned out. I wonder if this has something to do with it? In any event, worth the bump because I know of a few other's who have had this issue.

TOM SOLON

VATSIM NETWORK SUPERVISOR

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Anthony Baker 1080999
Posted
Posted

a 6 year bump? you should really see a doctor

 

hey its only a 1.5 year bump

 

maybe a sticky here

 

I had this problem awhile ago

 

 

Ross any idea on what is causing the file to become corrupted?

ZAU S-2, Major Certified

ZAU S-1 Mentor

(Disclaimer: the post above does not necessarily express the opinion or stance of ZAU or ZAUs training program, this view is made by me and me alone)

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Ross Carlson
Posted
Posted
Ross any idea on what is causing the file to become corrupted?

 

Not a clue ...

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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  • 3 years later...
Andy Somerville 834139
Posted
Posted

make that another big bump

Solved the problem for me too, thanks.

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  • 8 months later...
Matthew Hollcraft 1225915
Posted
Posted

5 years later and another save

(The Original) Southwest Virtual (www.virtualswa.com) Events Director

Captain, Baltimore KBWI Crew

ATVP Certified

 

Scenery Developer

Grand Rapids Photoreal released!

Currently in development- KGRB, KPBI, KCHS

Scenery requests- [email protected]

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  • 5 years later...
Bryan Bartlett 1462066
Posted
Posted

10 years on and this still is a valid fix. This was driving me insane.

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  • 2 months later...
Ellyas Sinaga 1425858
Posted
Posted

wow big thanks for the outdated-but-still-works help!

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  • 2 months later...
Tim Skipper 1427945
Posted
Posted

I have to do this *every time* I start VATSpy. It's unfuriating!

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  • Board of Governors
Don Desfosse
Posted
Posted

I would suggest you have another issue, then.... Not sure what, though. Without knowing the correct statistic, I would imagine that 99.99%+ of people do not need to do that every time. I'm not a software guy, though, so don't really know.

Don Desfosse
Vice President, Operations

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Ross Carlson
Posted
Posted
I have to do this *every time* I start VATSpy. It's unfuriating!

 

Very strange ... something is causing the file to get corrupted every time you run the program. The config file gets written when VAT-Spy shuts down, so that your settings (including the size and position of the window, etc.) are saved for the next time you run it. Are you shutting down VAT-Spy normally with the X in the top right corner, or are you pressing alt-F4 to shut it down, or are you using the "Exit VAT-Spy" option from the right click menu on the tray icon?

 

Or, are you leaving it running and it gets shut down when you shut your computer down?

 

Your answers to the above questions might help determine if it's a bug in VAT-Spy versus something else like an anti-virus application that is causing the file save to fail.

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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Jonathan Willis 1471289
Posted
Posted

Hi Guys,

Im new to VATSIM, so am unsure where to put thus or if im putting it in the correct sun category, This morning I downloaded Vatspy with no problem and opened it up and saw it working fine, however after closing it, ive been unable to open the application again, it just doesn't work? uninstalled and re installed 5/6 times now and also removed the VATSpyConfig.xml file that others have suggested. Really hope you guys can help me.

Thanks,

Jonny

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  • 11 months later...
Davide Bocca
Posted
Posted
On 1/31/2020 at 5:27 PM, Ross Carlson said:

 

Very strange ... something is causing the file to get corrupted every time you run the program. The config file gets written when VAT-Spy shuts down, so that your settings (including the size and position of the window, etc.) are saved for the next time you run it. Are you shutting down VAT-Spy normally with the X in the top right corner, or are you pressing alt-F4 to shut it down, or are you using the "Exit VAT-Spy" option from the right click menu on the tray icon?

 

Or, are you leaving it running and it gets shut down when you shut your computer down?

 

Your answers to the above questions might help determine if it's a bug in VAT-Spy versus something else like an anti-virus application that is causing the file save to fail.

Hi,

i've further informations for you.

I'm able to "broke" Vatspy simply closing it from the 2nd monitor; starting again the application will show a white window instead the world map.

If i try to cancel the config file, everything working fine until i close the window from the 2nd monitor, otherwise i can close and reopen it without issue if i stay on the default monitor.

 

Davide

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  • 1 year later...
Lukas Stein
Posted
Posted

Im getting a lot of these errors and sometimes flight plan errors and other

grafik.png

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  • 4 weeks later...
Darren Fletcher
Posted
Posted (edited)

Can confirm this bug only happens if you close it when running multimonitors and close vatspy on a none primary screen.

Close vatspy on the main monitor and it loads fine every time

I've done some testing and its the negative number that's being saved in the XML on the window location. IE my X position was -1850 changed this back to 565 and the program now works again.

 

Edited by Darren Fletcher
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Ross Carlson
Posted
Posted

Usually that's caused by a background process called Nahimic Services. If you have that in your list of background services, try disabling it.

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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