Calum Stevens Posted August 21, 2020 at 06:01 PM Author Posted August 21, 2020 at 06:01 PM Im in! UK2! Does it matter? should i stay on UK2? Link to comment Share on other sites More sharing options...
Paul Thomas Posted August 21, 2020 at 06:54 PM Posted August 21, 2020 at 06:54 PM \o/\o/\o/ Good job. I got in on UK1, so it may be that your details have yet to be copied onto that one. It probably makes very little difference, unless one is for the South of the UK and, until Boris levels us up, a very slow one in the North, 🙂 Link to comment Share on other sites More sharing options...
Joe Cannata Posted August 21, 2020 at 08:00 PM Posted August 21, 2020 at 08:00 PM 2 hours ago, Nick Harasym said: Joe, which servers are you trying to connect to? Nick Ive tried USA-EAST and USA-WEST just got connected to UK1 Link to comment Share on other sites More sharing options...
Nick Harasym Posted August 21, 2020 at 11:42 PM Posted August 21, 2020 at 11:42 PM 3 hours ago, Joe Cannata said: Nick Ive tried USA-EAST and USA-WEST just got connected to UK1 Do any of the other servers work or is it only UK1? Nick Harasym Senior Network Infrastructure Engineer [email protected] www.vatsim.net Link to comment Share on other sites More sharing options...
Robert Wakefield Posted August 22, 2020 at 11:35 AM Posted August 22, 2020 at 11:35 AM I'm still also having exactly the same problem. Have submitted a support ticket, got an email saying my account has been reactivated, tried to log on and the same thing keeps happening. Link to comment Share on other sites More sharing options...
Martin Aviati Posted August 22, 2020 at 12:01 PM Posted August 22, 2020 at 12:01 PM I am a new Vatsim pilot (former IVAO). I thought it was just a beginner` s fault but now I see it` s a general issue. Or do you have 2 different passwords too like the IVAO Website password and the IVAP Software password? I just completed the test for the new vatsim pilots and passed it with 86%. I still can` t log in to vatsim on fs 2020. Don` t know what I am doing wrong to be honest. Link to comment Share on other sites More sharing options...
Garritt Powell Posted August 22, 2020 at 10:48 PM Posted August 22, 2020 at 10:48 PM I too am having this same issue 😞 Link to comment Share on other sites More sharing options...
Mitchel Stokes Posted August 23, 2020 at 03:41 AM Posted August 23, 2020 at 03:41 AM Having the same issue here, reactivated two days ago and am not able to connect because of invalid CID/password. Link to comment Share on other sites More sharing options...
Paul Thomas Posted August 23, 2020 at 07:09 AM Posted August 23, 2020 at 07:09 AM 3 hours ago, Mitchel Stokes said: Having the same issue here, reactivated two days ago and am not able to connect because of invalid CID/password. I take it that you changed your password to the new one in the reactivation email? Link to comment Share on other sites More sharing options...
Mitchel Stokes Posted August 23, 2020 at 08:42 PM Posted August 23, 2020 at 08:42 PM 13 hours ago, Paul Thomas said: I take it that you changed your password to the new one in the reactivation email? Yes, I've gone through every help thread I could find and am 100% sure that I'm using the correct CID/PW. I even tried connecting on different servers like others said but to no avail. I also tried intentionally connecting with an incorrect password, and the error message it gave was different. With the correct password, it connects me to the voice server then disconnects me immediately, where with the incorrect password it just says forbidden and does not let me connect period. Link to comment Share on other sites More sharing options...
Robert Wakefield Posted August 24, 2020 at 10:06 PM Posted August 24, 2020 at 10:06 PM Having waited nearly 3 days after re-activating my account, I can connect, but I now get the message: Error connecting to voice server: Connect failed (Forbidden - ) I can see a list of frequencies etc now (so have gotten a step further than I was at 2 days ago) but can't hear anything at all on any frequency, presumably because I not connected to the voice server. If anyone has any ideas what is going wrong here I'd appreciate the help!!! Link to comment Share on other sites More sharing options...
Nick Marinov Posted August 24, 2020 at 10:11 PM Posted August 24, 2020 at 10:11 PM The voice server requires capitalised passwords, so it's good to check if your password capitalisation in vPilot is correct. Hope this fixes the issue. NICK MARINOVAssistant to the Vice President Europe, Middle East and Africa Supervisor Team Leader [email protected] Link to comment Share on other sites More sharing options...
Garritt Powell Posted August 31, 2020 at 12:25 AM Posted August 31, 2020 at 12:25 AM I'm still having connection issues, double checked password, CID and username 😞 Link to comment Share on other sites More sharing options...
Roland Duhme Posted October 31, 2021 at 10:21 AM Posted October 31, 2021 at 10:21 AM Hello, I have some issue not to connect to network. CID+Username are correct. Where can I raise this issue? Link to comment Share on other sites More sharing options...
Michael Shostack Posted December 18, 2021 at 05:58 AM Posted December 18, 2021 at 05:58 AM Also having the same issue. I submitted ticket #202107479 and still haven't heard anything back. Link to comment Share on other sites More sharing options...
Michael Shostack Posted December 18, 2021 at 06:33 AM Posted December 18, 2021 at 06:33 AM Hmmm, I think I may have found the issue. I started typing my Vatsim PW in manually, even though I can access the Vatsim site just fine with it via 1Password. VPilot started beeping at me partway through. I'll need to wait for my new, less strong, Vatsim PW to propagate, but my guess is vPilot has a lower character count limit on the PW field than Vatsim. You should really consider bumping it to avoid forcing users to weaker passwords. Link to comment Share on other sites More sharing options...
Ross Carlson Posted December 18, 2021 at 04:37 PM Posted December 18, 2021 at 04:37 PM 10 hours ago, Michael Shostack said: my guess is vPilot has a lower character count limit on the PW field than Vatsim The limit in vPilot is 50 characters. Was your password longer than that? I'm wondering if something else was causing the beeping that you referred to. Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Michael Shostack Posted December 19, 2021 at 12:58 AM Posted December 19, 2021 at 12:58 AM (edited) 8 hours ago, Ross Carlson said: The limit in vPilot is 50 characters. Was your password longer than that? I'm wondering if something else was causing the beeping that you referred to. Yes, 64char strong 1Password pw. Seems like it should match what Vatsim PW field char limit is, no? Edited December 19, 2021 at 12:59 AM by Michael Shostack Link to comment Share on other sites More sharing options...
Ross Carlson Posted December 19, 2021 at 05:00 PM Posted December 19, 2021 at 05:00 PM 16 hours ago, Michael Shostack said: Yes, 64char strong 1Password pw. Seems like it should match what Vatsim PW field char limit is, no? Sure, but having a limit of 50 isn't exactly "forcing users to weaker passwords" as you said. 😂 Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Alexandra Robison Posted December 19, 2021 at 06:05 PM Posted December 19, 2021 at 06:05 PM 17 hours ago, Michael Shostack said: Yes, 64char strong 1Password pw. Seems like it should match what Vatsim PW field char limit is, no? VATSIM doesn't have a character limit for the PW field, since we hash all passwords. Link to comment Share on other sites More sharing options...
Marc Van Linden Posted February 10, 2022 at 08:05 PM Posted February 10, 2022 at 08:05 PM I'm told to still be active when I tried earlier to reactivate. Still got the message Someone outthere to help me out as a new member? And besides the technical issue, any link to a Dutch spoken member who can guide me to fix all this? Link to comment Share on other sites More sharing options...
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