Georgios Papathanasiou Posted October 23, 2020 at 07:14 PM Posted October 23, 2020 at 07:14 PM Hello there! I'm pretty new here and I just set my VATSIM profile and software up. However, I do have some big issues. First of all I took the New Member Orientation Course and waited 10 minutes. Then I clicked "take P0 exam" but there is no exam I could take on the "exam page". Second, I cannot change my passwort nor see my current passwort reminder. My whole profile is kind of restricted and I can't do anything to proceed with my first flight. Everytime I am getting a 500 error screen or other numbers. Any help would be highly appreciated, I hope the forum is the right place to solve those problems. Cheers! Link to comment Share on other sites More sharing options...
Mats Edvin Aaro Posted October 23, 2020 at 08:20 PM Posted October 23, 2020 at 08:20 PM Hi, and welcome! You won’t get full access to your profile before you complete the course. Can you wait 20 more minutes, then see if you still can’t access the course? This is an issue we have currently, we will try to look into it! Sorry for the inconvenience. Mats Edvin AarøAssistant to the Vice President - Supervisors VATSIM General Manager: Member Engagement[email protected] Link to comment Share on other sites More sharing options...
Nestor Perez Posted October 23, 2020 at 08:24 PM Posted October 23, 2020 at 08:24 PM Also, if you're using something to translate the page make sure to disable it. Me. Link to comment Share on other sites More sharing options...
Georgios Papathanasiou Posted October 23, 2020 at 08:35 PM Author Posted October 23, 2020 at 08:35 PM (edited) @Mats Edvin Aaro Thanks for your answer. Do you know if I can only change my email password once my profile is set up? And do you know how long the problem with the test will be there? I have waited more than one hour Edited October 23, 2020 at 08:36 PM by Georgios Papathanasiou Link to comment Share on other sites More sharing options...
Mats Edvin Aaro Posted October 23, 2020 at 10:48 PM Posted October 23, 2020 at 10:48 PM You can change your email, but you cannot change your password unfortunately. I am not sure how long it will take to fix, but I will *try* to remember to update you once it's resolved. 🙂 Also, can you just confirm that you are viewing the page in English and not translating it to another language? Mats Edvin AarøAssistant to the Vice President - Supervisors VATSIM General Manager: Member Engagement[email protected] Link to comment Share on other sites More sharing options...
Georgios Papathanasiou Posted October 25, 2020 at 09:46 AM Author Posted October 25, 2020 at 09:46 AM So after more than 24 hours I'm still unable to take the test since it's not displayed. Is this a long term problem which will take some time? Would love to get started with vatsim. Link to comment Share on other sites More sharing options...
Matan Budimir Posted October 25, 2020 at 06:18 PM Posted October 25, 2020 at 06:18 PM You should be able to see your exam now. Matan budimir Senior Web Developer [email protected] www.vatsim.net Link to comment Share on other sites More sharing options...
Georgios Papathanasiou Posted October 25, 2020 at 10:08 PM Author Posted October 25, 2020 at 10:08 PM Yes! It worked and I passed succesfully the test. Thanks for the support. - GP Link to comment Share on other sites More sharing options...
Nestor Perez Posted October 25, 2020 at 10:54 PM Posted October 25, 2020 at 10:54 PM Welcome to VATSIM! Me. Link to comment Share on other sites More sharing options...
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