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internal library error 20


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Please Help!
Nothing I have done to ameliorate this constant voice server disconnecting, Internal library error 20, from recurring has worked.  Firewall changes, run as Admin, even adding port forwarding (yes, I have complete control of my router) has made a difference.

This is a typical sequence:


[22:30:15] Connected to voice server.
[22:31:17] Disconnected from voice server. Reason: Internal library error 20
[22:31:21] Disconnected from network.

and again...


[22:31:23] Connecting to network...
[22:31:23] Connected to network.
[22:31:23] SERVER: Welcome to VATSIM! Need help getting started? Visit https://vats.im/plc for excellent resources.
[22:31:23] SERVER: Seasoned member? Check out current and upcoming events at https://vats.im/events
[22:31:23] SERVER: For the latest community and network updates visit our website or connect with us on Discord https://vats.im/community
[22:31:23] SERVER: Thanks for being a part of the community and enjoy your session!
[22:31:24] Connected to voice server.
[22:31:49] Disconnected from voice server. Reason: Internal library error 20

Ad infinitum.

I have even uninstalled and reinstalled the latest downloaded version 2.8

Any advice, even more troubleshooting trial-and-error would be welcome.

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Posted (edited)

It has been 4 days and this behavior is consistent.

TYPICAL SCENARIO

  1. Connected to Sim
  2. Connected to Voice
  3. COM1 and COM2 tuned to valid frequencies (usually COM1 = CTL Center, COM2 = 122.800)
  4. COM1 receiving; COM2 mute

ERROR OCCURS WHEN...

  1. Nothing coming over COM1 for a few seconds or > 1 minute
  2. I do not TX (just listening)
  3. Controller issues instructions to Pilot X; Response(s) from Pilot X
  4. 1 or 2 of these exchanges can be clearly heard, then...
  5. Disconnected from voice server. Reason: Internal library error 20

SPECS

Wi-Fi

    Killer(R) Wi-Fi 6 AX1650x 160MHz Wireless Network Adapter (200NGW)
    Connection type:    802.11ax

Edited by Richard Watson
Adding SPECS
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  • 1 month later...
  • 3 weeks later...

@Richard Watson: have you found a solution (or at least and explanation) for this? My XPilot started doing this today for no apparent reason. I had upgraded to Windows 11 last week, but I did a few successful flights since then, so I don't believe W11 is the culprit. I reinstalled the software to no avail. Firewall rules are open, network config is the same as before.

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I have not been on VATSIM for a few weeks, and so have not tested any new config.  Recently, though, I have invested in a new gaming platform and it is running MSFS very well; now I need/want to dip my toes back into VATSIM and see how the new hardware works with vPilot.  I'm going to start testing with no changes to the last config and see what happens.  I'll keep you posted.

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