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Unauthorized Client Software


Ryan Guffey 956726
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Ive seen some posts about this message for the pilot clients but not for VRC. But it just keeps happening. It just started last week, and I know another controller its been happening too and started around the same time. I get the message and if I have ATIS up, it will kick that. Or sometimes it will kick that and me from the network

VATSIM Supervisor

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I too have been getting "Unauthorized client software" disconnects as well as "Voice ATIS connection error: Unauthorized client software" frequently over the last few days. In all cases, I was on the USA-W server. Nothing significant has been changed on my setup (that I know of), so I expect the server is responsible, and not the software.

 

Anyone know for sure?

 

[EDIT] Seeing the current problems with the VATSIM data server, and problems Luca is trying to resolve, I wonder if that's related to this problem.

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I started getting this message late last week. I checked the VRC website forum and there was a suggestion (along with other suggestions) to log into a different voice server. I moved from USA-W to USA-S3 and that seemed to have solved the problem.

 

Rich

I too switched to USA-S3 server after having the same problems on USA-W last night. I was on for better than two hours with no disconnects after switching.

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I have seen this problem too on where suddenly the targets all start to "coast" then either I get disconencted or on some occasions I will get reconnected without disconnection. The issue however is not isolated to W but also on S3 and Oceanic too so am not sure what is happening.

 

Whatever it is it makes for a very difficult time controlling especially when there are many targets to control. Oh well....still cant complain as it is such an amazing environment/simulation.

 

Shez

Shehryar Ansari

VATSIM Supervisor

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Hi Ross,

 

I got disconnected from UK-1 and EUR-CW quite a few times in the past weeks. Latest event was last night. I tried first EUR-CW and got booted everytime I tried to connect. I got disconnected after about 5 to 20 seconds. I then switched to UK-1 and had no more problem. On other occasions (in January) I had similar problems with UK-1 *and* EUR-CW and had to switch to a completely different server, don't recall which one it was.

 

Client used: Euroscope 2.9h - 2.9j (2.9j last night).

 

Could not get any pings because I did not see your request for them.

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Hi Gents first post here . I have had this client software issue since at least the end of last year mainly with the European servers but i also get this message "errors no such callsign ( various callsigns ) " had them both last night while connected as an OBS to Europe-CW . I have had it if in a mentoring session then both myself and the mentor have had the callsign error at the same time I guess as we would normally both be connected to the same server and voice room

 

regards Chris

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I had that problem few times recently with in the last weeks if i remember correctly it happened on Europe server and once one of the US ones

it also Happened on the sweat box Server ya i remember it happened on it while performing a training for a new controller I was idle for few minutes when it happened !!

Ahmed H[Mod - Happy Thoughts]an

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